Cookies Policy

1. Introduction

In accordance with Law 20/2014, of October 16, regulating electronic contracting and operators that carry out their economic activity in a digital space (LCE) and Law 29/2021, of October 28, qualified as protection of personal data (LQPD), NARCIS ARENY ARGELICH (hereinafter referred to as “the Hotel”) informs you that our website www.hotelcervol.com (the “Website”) uses cookies.

The purpose of this Cookies Policy is to inform the User, clearly and completely, about the operation and purpose of the cookies used on the Website.

2. What are cookies?
Cookies are a type of file that is downloaded to the user's device (for example, a computer, mobile phone, tablet...) when they access certain websites, such as www.hotelcervol.com. Cookies allow these web pages, among other things, to collect data that can be updated and retrieved by the entity responsible for the installation. Cookies also contribute to the functionality, usability and accessibility of websites.

According to the applicable regulations, the installation of cookies requires the informed consent of the User, except those necessary for the operation of the website and others expressly excepted, such as those for personalization.

The Hotel uses cookies mainly for the following issues:
• Ensure the proper functioning of the Website.
• Temporarily store the information related to the User's preferences.
• Collect statistical information, in order to improve the experience on the Website.
• Collect information about your behavior to build a profile of your interests and show you relevant advertising on other websites.

3. What data is collected?

The Hotel collects the following data about the User: User session, registration and reservation details, websites visited, frequency, number and repetition of visits, browsing time, searches performed, links accessed, browser used, operator that provides the service, location linked to the IP address and ads accessed.

4. Type of cookies used

In accordance with current regulations, the Hotel requests your permission to manage cookies.

Below we detail the types of cookies used on this website. You can accept or reject them individually by clicking the boxes corresponding to each one, or accept them all or reject them all with the buttons included below:


The current state:

Date and time of consent:


Technical and personalization cookies

This Website uses technical and personalization cookies.
Technical cookies are strictly necessary for the proper functioning of the Website. They allow the User to navigate through the Website or the use of different options or services.
Personalization cookies are those that allow the Website to retain certain preferences predefined by the User (for example, language) on their first (and subsequent) visits to the Website.

Cookie name Purpose Responsible Duration conservation Recipients
Strictly necessary Manage the registration or maintenan- ce of the User session, navigation customiza- tion, load balancing. The Hotel 2 years Persons in charge of the treatment of the Hotel and other companies of the Group.


Analytical cookies

This Website uses analytical cookies.
These cookies collect information from the User in order to evaluate the use made by Users of the Website and their general activity, as well as collect statistical data. Analytical cookies measure and collect data from the Website (visits, traffic parameters, clicks, pages visited...) in order to understand and optimize the Website.

Accept Cookie name Purpose Responsible Duration conservation Recipients
Google Analytics The Hotel uses these cookies to monitor and analyze the behavior of Users on the Website, their browsing habits and measure the performan- ce of the Website. Google may use cookies for other purposes. Consult Google's Privacy Policy for more information in this regard. To prevent Google from using your data, click here Google Ireland, Inc. 2 years Persons in charge of the treatment of the Hotel and other companies of the Group.



Advertising cookies

They collect information about the User's browsing habits and behavior in order to identify preferences, tastes and habits on the Website. These cookies allow the advertising content to be adapted based on the analysis of the User's browsing habits.

Accept Cookie name Purpose Responsible Duration conservation Recipients
Google Adwords The Hotel uses these cookies to display advertising that is more tailored to the interests of the User.
Google may use cookies for other purposes. Consult Google's Privacy Policy for more information in this regard. To prevent Google from using your data, click here.
Google Ireland, Inc. 2 years Persons in charge of the treatment of the Hotel and other companies of the Group.
Facebook The Hotel uses cookies for most of the advertising on Facebook and Instagram, for most of the advertising tailored to the interests of the User.
Meta may use cookies for other purposes. Consult Meta's Privacy Policy for more information in this regard.
Meta Platforms Ireland Limited 2 years Persons in charge of the treatment of the Hotel and other companies of the Group.
DoubleClick The Hotel uses these cookies to display advertising that is more tailored to the interests of the User.
Google may use cookies for other purposes. Consult Google's Privacy Policy for more information in this regard. To prevent Google from using your data, click here.
Google Ireland, Inc. 2 years Persons in charge of the treatment of the Hotel and other companies of the Group.



4. How to block or delete cookies?

The User can also revoke his consent for the use of cookies or deactivate or eliminate the cookies installed on his device by configuring the options of the browser that he uses to access the Website.

Since the procedure may differ in each browser, we provide you with the list of the main browsers:

• Microsoft: http://windows.microsoft.com/es-es/windows-vista/block-or-allow- cookies
• Safari: http://support.apple.com/kb/HT1677?viewlocale=es_ES
• Google Chrome: https://support.google.com/chrome/answer/95647?hl=es
• Firefox: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que- lossitios-we
• Explorer: https://support.microsoft.com/es-es/help/17442/windows-internet- explorer-delete-manage-cookies
• Edge: https://support.microsoft.com/es-es/help/17442/windows-internet- explorer-delete-manage-cookies

Notwithstanding the foregoing, the User must take into account that if certain cookies are disabled, navigation through the Website may not be optimal and some utilities may not work correctly.

5. Cookie Policy Review

This Policy may be subject to change. Consequently, we recommend the User review this Policy each time they access the Website to be informed of any changes to it, which will be applicable to them. If you do not agree with this Cookies Policy, the User must refrain from using the Website and leave it immediately.

This Privacy Policy is updated in July 2022.